Use cases

Each playbook is a short conversation with your assistant. Send the requests one by one, or paste them together and let your assistant work through them. Replace the parts in brackets with your own details.

Launch your AI Agent, step by stepCopy Anchor Link

For a café, restaurant or shop starting from scratch.

1. "Build my Gabster agent from our website: [your website]. Add our menu and prices from this file."
2. "Make it friendly, short, Saudi dialect. Its goal is to collect the customer's number before a handoff."
3. "Test it with the questions my customers really ask, and fix anything it can't answer."
4. "Give me a link to try it on my phone." Share it with a few people you trust for a day or two.
5. "Review what it told people on the test link."
6. "Is it ready? Connect it to WhatsApp."
7. "What do I share so customers find it?"

You end up with an AI Agent that knows your business, has passed your own test questions, is live on WhatsApp, and comes with a link, a QR code and an announcement to share.

A clinic, salon or consultancy that takes bookingsCopy Anchor Link

1. "Set up 30-minute appointments, Sunday to Thursday, 9 to 5, for [service]."
2. "Make it a team calendar with [staff names], each by their working hours."
3. "Add to the agent what we offer, our prices and our cancellation policy."
4. "Add our booking page link to the agent, so it sends it to customers who want to book."
5. Every morning: "What's booked for today?"
6. When a customer asks you to: "Book [name] tomorrow at 10" or "Move [name]'s appointment to Thursday."

Your AI Agent answers questions about your services around the clock and can send customers your booking page. Bookings are made by customers on that page, or by you or your team from the chat: your AI Agent can't book by itself in a conversation yet.

An online storeCopy Anchor Link

1. "Add my store's products from this file." (a CSV export from your store)
2. "Add our shipping areas, delivery times and returns policy."
3. "Make sure it always gets prices, delivery times and returns right." Your assistant tests those questions.
4. "If someone asks for a discount code or wholesale prices, hand them to the sales team."
5. After a price change: "Here's the new price list; update the products."

Your store itself (Salla, Shopify) is connected in the dashboard. Once it is, ask "Update my products from the store" to bring your AI Agent's product list up to date with it; this replaces the whole list and can't be undone. For Salla stores, you can also ask "Turn on order messages".

Your weekly reviewCopy Anchor Link

A fifteen-minute routine to keep answers right.

1. "How did last week go?" The weekly report compares it with the week before.
2. "What couldn't it answer last week?" Answer the questions; your AI Agent uses the answers from then on.
3. "Review what the agent told customers in the last 7 days. Flag promises it can't keep and wrong numbers." Each review reads up to 40 conversations, newest first.
4. "Turn the worst conversation into a test, and rerun my saved tests."
5. "What needs me today?"

A seasonal campaignCopy Anchor Link

For Eid, Ramadan, National Day or a sale.

1. "Draft a WhatsApp template for our Eid offer: 20% off, with the customer's name." Review the draft.
2. "Submit it to Meta." Approval is Meta's.
3. "Add the customers on this list and tag them Eid offer." Your assistant adds and tags up to 50 customers at a time.
4. "Send it to me first so I can see it."
5. "Schedule it for [day] at 9am for everyone tagged Eid offer." Check the preview: who receives it, sample messages and today's limits.
6. After it goes out: "How did the Eid campaign do?"

Busy days with your teamCopy Anchor Link

1. "Invite [name] to handle chats, but she can't delete customers."
2. "When the agent hands off, send conversations to [team or names]."
3. In the morning: "Switch to human mode, we're in." New conversations wait for your team; conversations already going stay with your AI Agent.
4. During the day: "Who's waiting for a human? Reply to the refund one."
5. "Open a refund ticket and give it to billing."
6. In the evening: "Hand it back to the agent, we're done for the day." New conversations go to your AI Agent again. Conversations that started in human mode stay with your team: close the finished ones ("Close today's finished conversations"), and your AI Agent answers the customer's next message.

RelatedCopy Anchor Link

• What you can ask
• Workflows with your other tools
• Go live from the chat